Connect33

Welcome to Connect33!

Thanks for using our Service. This Service is provided by Mango33 Pte Ltd. By using our Service, you are agreeing to our Privacy Policy. Please read it carefully.

We at Mango33 Pte Ltd take our responsibilities seriously. We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. Please read this Privacy Policy so that you know and understand how we collect, use and disclose the personal data you have provided to us.

This Privacy Policy applies to your use of the Connect33 Service provided by Mango33, including but not limited to, the mobile applications hosted by or on behalf of Mango33.

We are committed to the privacy of our visitors and the protection of your personal data. While using our Service, we will not collect any personal data about you except as set out in this Privacy Policy or unless you choose to provide that information to us. By providing your personal data to us, you consent to us collecting, using, disclosing and processing your personal data in accordance with this Privacy Policy.

By using the Service, you agree and consent to Mango33 collecting, using and disclosing your personal data, and disclosing such personal data to our authorized service providers and relevant third parties in the manner set out in this Privacy Policy.

1. Introduction

   1. Personal data is defined to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organization has or is likely to have access. Common examples of personal data could include names, identification numbers, contact information, photographs and video images.
   2. We will collect your personal data in accordance with the rules and regulations. We will notify you of the purposes for which your personal data may be collected, used, disclosed and/or processed, as well as obtain your consent for the collection, use, disclosure and/or processing of your personal data for the intended purposes, unless an exception under the law permits us to collect and process your personal data without your consent.

2. Collection of your personal data

   Mango33 will only collect such personal data if it is necessary for one of our functions or activities and if it is reasonable and practical to do so. Some examples of the types of information which we may collect about our users include:

   • Contact information such as names and email addresses;
   • Unique information such as photograph, gender, and date of birth

3. How we collect your personal data

   Some examples of how personal data can be collected:

   • When you subscribe to our Services and register your details;
   • When you communicate with us directly in relation to our products and services.

4. Purposes for collecting, using, disclosing and processing your personal data

   1. The personal data which we collect from you may be collected, used, disclosed and processed for various purposes, depending on the circumstances for which we may need to process your personal data, including:
      • to communicate with you, e.g. when you reset your password;
      • to establish your identity and background, e.g. when you login to the service;
      • to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;

      (collectively, the “Purposes”).

   2. The data you are providing when using the Service will be shared with your employer.

5. Specific issues for the disclosure of personal data to third parties

   1. We are committed to preserving the confidentiality of the personal data you have provided to us. Mango33 does not share, sell, rent or release any personal data collected to any individuals, companies or groups except your employer. Any information we collect is used for our own purposes as described in this Privacy Policy.

   2. So that we can provide a wide range of products and services to you, third party service providers offering services may be engaged by Mango33, including the following:

      • Professional advisors, consultants and/or external auditors; and
      • Third party service providers who provide operational services such as telecommunications and information technology.
   3. The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were engaged. Where we disclose your personal data to these third parties, we will employ our best efforts to require such third parties to protect your personal data in accordance with this Privacy Policy.

   4. While we take our Privacy Policy seriously, please note that we may disclose your personal data to third parties without first obtaining your consent in certain situations, including, without limitation, the following:

      • cases in which the disclosure is required or authorized based on the applicable laws and/or regulations;
      • cases in which the purpose of such disclosure is clearly in your interests, and if consent cannot be obtained in a timely way;
      • cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of yourself or another individual;
      • cases in which the disclosure is necessary for any investigation or proceedings;
      • cases in which the personal data is disclosed to any officer of a prescribed law enforcement agency, upon production of written authorisation signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer;
      • cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest; and/or

6. Request for access or correction of personal data

   1. You may request to access, correct or delete the personal data currently in our possession by submitting a request in writing to our Data Protection Officer at dpo@mango33.com. If you are a CONNECT33 user, you may access your personal data by logging into our Services and viewing or editing your information.
   2. For a request to access personal data, we will provide you with the relevant personal data within thirty (30) working days from such a request being made.
   3. Where a request cannot be complied with within the above time frame, we will advise you on how soon we can respond.
   4. For a request to correct personal data, we will correct your personal data as soon as practicable after the request has been made unless we have reasonable grounds not to do so.
   5. You may ask us to delete all personal data by sending an email to dpo@mango33.com. We will delete your account and personal data within 40 calendar days.

7. Request to withdraw consent

   1. You may withdraw your consent for the collection, use or disclosure of your personal data in our possession or under our control by submitting a request in writing to our Data Protection Officer at dpo@mango33.com.
   2. We will process your request within thirty (30) working days from such a request for withdrawal of consent being made, and will thereafter not collect, use or disclose your personal data in the manner stated in your request.
   3. However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to continue with your existing relationship with us.
   4. The collection of your personal data by us may be mandatory or voluntary in nature depending on the Purposes for which your personal data is collected. Where it is obligatory for you to provide us with your personal data, and you fail or choose not to provide us with such data, or do not consent to the above or this Policy, we will not be able to provide products or services or otherwise deal with you.

8. Administration and management of personal data

   1. We will take reasonable efforts to ensure that your personal data is accurate and complete, if your personal data is likely to be used by us to make a decision that affects you, or disclosed to another organization. However, this means that you must also update us of any changes in your personal data that you had initially provided us with. We will not be responsible for relying on inaccurate or incomplete personal data arising from your not updating us of any changes in your personal data that you had initially provided us with.
   2. We will also put in place reasonable security arrangements to ensure that your personal data is adequately protected and secured. Appropriate security arrangements will be to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data. However, we cannot assume responsibility for any unauthorized use of your personal data by third parties which are wholly attributable to factors beyond our control.
   3. We will also put in place measures such that your personal data in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and (ii) retention is no longer necessary for any other legal or business purposes.

9. Complaint Process

   1. If you have any complaint or grievance regarding about how we are handling your personal data or about how we are complying with privacy regulations, we welcome you to contact us with your complaint or grievance by writing to our Data Protection Officer at dpo@mango33.com.
   2. We recommend you write “Privacy Policy Complaint” in the subject header of the email to assist us in attending to your complaint speedily.
   3. We will strive to deal with any complaint or grievance that you may have expeditiously and fairly.

10. Updates on Privacy Policy

    1. As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes from time to time.
    2. We reserve the right to amend, add or remove terms of this Privacy Policy from time to time at our sole discretion. We may also place a special notice or communicate significant changes by email.
    3. You are encouraged to review our Privacy Policy as displayed in the Connect33 application from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.
    4. Your continued use of the Service following the posting of changes will mean that you accept and agree to the amended policy.

11. Contact us

    If you have any questions about this Privacy Policy, please do not hesitate to contact our Data Protection Officer at dpo@mango33.com.